Web Proxy H/F Huxley

/Service Context:
AXA GO/Cyber Defense is leading a major program of Web Proxy deployment (based on Skyhigh (ex McAfee) product). AXA GO is in charge of deploying the product among all AXA entities worldwide. This program is made of several projects in many AXA entities around the world. We are looking for a Technical Expert service to reinforce delivery capacity within project teams.

2/Service description:
The Service must have Skyhigh (McAfee) Web Gateway Expert
The service will provide and support As Web Gateway expert you must have technical experience on User and Application's internet access delivery, strong collaboration, and customer relation skills to carry out all responsibilities below (during migration projects):
For each new AXA Entity to be migrated, you will collaborate in a Project hand in hand with a project manager supporting him with your expertise on proxies. Other contributors will be end-user project managers, workplace teams, network teams, security teams) and your key responsibilities will be to:
- Assess the web proxy current situation, needs and define the technical activities of project
- Prepare User migration to Cloud proxy Group solution.
- Make the settings in Proxy Production environment (HNO operations)
- Manage migration of Users
- Manage incidents and trouble shoot when required
- Analyze user or application internet activities for security purpose and performance improvement.
- Support Level 3 of Skyhigh webgateways global solution (no BAU activity, no level 1 support)
- Raise service request or incident ticket to Vendor
- Collaborate closely with workplace support teams to support device browsing topics.
- Collaborate closely with Active Directory support teams to support authentication topics.
- Collaborate closely with security teams on security request and topics.

The service will be provided Paris + remote