Transport Manager m H/F AGL Group

Job Purpose
To oversee, manage, and optimise the company's road transport operations to ensure safe, cost-effective, compliant, and reliable delivery of cargo across Namibia and cross-border routes. The Transport Manager ensures efficient fleet utilisation, strong operational planning, effective team management, and exceptional service delivery to clients.
Key Responsibilities
Operational Planning & Execution
-Oversee day-to-day road freight operations, dispatch, routing, and scheduling.
-Ensure optimal fleet utilisation and trip planning to maximise productivity.
-Monitor cargo movements, delivery timelines, and ensure adherence to SLAs.
-Manage high-volume transport operations including containers, dry freight, and specialised loads.
Fleet & Asset Management
-Oversee the maintenance schedule, inspections, and roadworthiness of all trucks, trailers, and equipment.
-Ensure compliance with NAMRA, Road Authority, traffic regulations and cross-border requirements.
-Implement preventative maintenance plans in collaboration with the Workshop Manager.
-Monitor fuel usage, tyre usage, and overall cost per kilometre (CPK) performance.
Staff Management
-Supervise and lead Drivers, Fleet Controllers, Dispatchers, and support staff.
-Conduct driver briefings, debriefings, coaching, and performance reviews.
-Ensure compliance with driver working hours, fatigue management, and safety standards.
-Recruit, train, and develop operational teams.
Client Service & Relationship Management
-Ensure professional communication with customers on ETAs, delays, and operational issues.
-Resolve service issues quickly to maintain strong customer satisfaction.
-Attend client meetings to review performance, KPIs, and improvement plans.
Compliance, Safety & Risk Management
-Enforce safety standards, incident reporting, and accident investigation procedures.
-Ensure all operations meet legal, SHEQ, and transport regulatory requirements.
-Manage cross-border requirements including customs documents, permits, and transit processes.
-Implement risk controls for drivers, loads, and high-risk routes.
Cost, Reporting & Performance Management
-Manage transport budgets, fuel, maintenance, and operational costs.
-Analyse KPIs such as CPK, load efficiency, revenue per truck, on-time delivery, and empty returns.
-Lead continuous improvement initiatives to reduce costs and increase operational efficiency.
-Prepare weekly and monthly operational reports for management.