Sre Engineering Manager- Observability & Reliability - M H/F Doctolib

We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering. As an Engineering Manager, your mission will be to work on solutions that improve the daily lives of care teams and patients through reliable, observable, and scalable infrastructure. You will be working in a feature team developing observability and reliability capabilities that enable Doctolib's core product to serve millions of users across Europe. Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams. Your responsibilities include but are not limited to:
- Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
- Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting
- Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise
- Drive cross-functional collaboration with Product Managers, Engineering Managers, and architects to align observability capabilities with product needs
- Lead postmortem reviews and drive systemic improvements to prevent recurring issues

About our tech environment
- Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.
- Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
- We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here and learn about our first AI hackathon here!

Who you are
Before you read on, if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.
- You have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments
- You have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
- You have deep understanding of observability tooling and architecture, such as logging, tracing, and metrics systems
- You have experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems
- You are fluent in English

Now it would be fantastic if you have:
- Experience scaling SRE or platform teams in fast-growing, high-traffic environments
- Hands-on experience with HashiCorp Vault and Terraform Enterprise in production environments
- Background in designing and operating high-scale telemetry pipelines

What we offer

- Free comprehensive health insurance for you and your children
- Up to 14 days of RTT
- Parent Care Program: receive one additional month of leave on top of the legal parental leave
- Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
- Free mental health and coaching services through our partner Moka.care
- Special support package for caregivers and workers with disabilities
- Lunch voucher with Swile card
- Work Council subsidy for sport club membership or creative activities
- Relocation support for international mobility

The interview process

- Recruiter Screen
- Technical interview (SRE System Design & Architecture)
- Behavioral interview (Leadership & People Management)
- Engineering Management Case Study (Team scenarios, prioritization, and conflict resolution)
- Manager interview (with Senior Engineering Leadership)
- At least one reference check

Job details

- Permanent position
- Full-time
- Paris, France
- Start date: as soon as possible

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact ****@****.** for inquiries or to exercise your rights.
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