Intern Fund Distribution Services m H/F CACEIS

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a center of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
Supporting Region : Lux
Working Hours : 3pm -12am or 4pm -1am

What will you do?
Responsible for the accurate and timely operation of agreed processes supporting the Transfer Agency processes such as subscriptions, redemptions, transfers and switches from documents queued in the related Documentum baskets into the Sara application.
Understanding and execution of mandatory escalation processes in accordance with agreedprocedures when required. Create and maintain detail and status of any issues/events.
Provide relief to the team where there is staff absenteeism or annual leave.
Participate in-group discussion and suggest enhancements to your role and processes whereimprovement could be gained and support key quality and productivity initiatives.
Respond to all queries and in a timely and effective manner and propose solutions forconsideration with the agreed governance and change framework.
Build productive relationships with internal departments, and create working relationshipsas part of the wider Malaysia Client Operations Team and support cross-working andoperational improvement initiatives.
Ensure activities and controls are documented in comprehensive procedures and supportthe governance and control of the team through the application of professional awareness risk mindset
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