Field Service Engineer H/F OPmobility
Pfastatt - 68 CDI- Industrie Manufacturière
Les missions du poste
Business Group : C-Power
Scope of Activity (E-Power) : Battery packs, electronics, and power electronics for heavy mobility and light vehicles
Localisation : Pfastatt
We are looking for a dynamic and motivated Field Service Engineer to join our team ! Your mission will BE to deliver top-notch support and services to our customers, ensuring their satisfaction. As the face of the company in the field, you'll troubleshoot and solve complex technical problems on our OPmobility e-Power systems, while continuously improving our services and products.
As a Field Service Engineer, you will BE responsible for :
- Ensuring the availability and reliability of our products during warranty and service phases
- Enhancing customer satisfaction by providing high-quality services
- Contributing to future battery system design improvements
- Troubleshooting and investigating technical issues on customer sites
- Conducting fault analyses and participating in root cause investigations
- Collecting and sharing feedback with the design engineering team to improve the product
- Performing preventive and corrective maintenance on battery systems
- Identifying customer service needs and communicating them to the team
- Managing the commissioning of battery systems
- Creating corrective repair and warranty intervention reports
- Maintaining monthly activity reports
- Continuously suggesting and implementing process improvements
This is your opportunity to make an impact and grow within a forward-thinking, innovative company !
Job Technical skills
- Degreed candidate : 2 + years of Technical /Customer Service experience in in mobility industry
Job Soft skills
- Master's or bachelor's degree : Electrical Engineering
- Driver license
- Good level of knowledge : MS Office
- Experience in Field Services would a plus
- Excellent English, other language as an asset
- Analytical thinking, flexibility, the ability to act independently and on your own responsibility
- Distinct willingness to travel
- Leadership skills
Benefits :
- Company savings plan
- Meal vouchers
- CSE : preferential rates on a wide range of services (cinemas, gift vouchers, etc.)
As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.
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Bienvenue chez OPmobility
OPmobility is a world leader in sustainable mobility and a technology partner to mobility players worldwide. Driven by innovation since its creation in 1946, the Group is today composed of complementary business groups that enable IT to offer its customers a wide range of solutions : exterior and lighting systems, complex modules, energy storage systems and battery and hydrogen electrification solutions. OPmobility also offers its customers an activity dedicated to the development of software, OP'nSoft.
With economic revenue of11.6 billion Euros in 2024 and a global network of 150 plants and 40 R&D centers, OPmobility relies on its38,900 employeesto meet the challenges of sustainable mobility.
- Pfastatt - 68
- CDI
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