Sales Administration Internship H/F Groupe Savencia
États-Unis Stage- 1 800 € / mois
- Bac +3, Bac +4
- Industrie Agro-alimentaire
- Exp. - 1 an
Les missions du poste
As a Sales administration Intern, you will assist our Corporate sales team in managing client accounts, processing multi-recipient orders, and ensuring smooth internal coordination between the sales and supply chain teams. You will BE trained on our tools and work processes to help deliver an excellent client experience.
Since 1977, La Maison du Chocolat has embodied the French tradition of artisanal excellence in chocolate making. With boutiques around the world and a growing corporate sales network in the U.S., we offer unique gifting solutions for clients seeking refined, memorable experiences. Join our New York team and support the Corporate Sales department in the operational and administrative management of B2B orders and client relationships.
Missions :
1. Master our Sales Tools & Product Knowledge
* CRM : create and manage client profiles (companies & contacts), track opportunities, and keep the database up to date.
* Internal ERP : verify inventory, create quotes and invoices, process multi-address orders.
* Assist in maintaining clean, accurate, and up-to-date records in our internal system.
2. Support Client Order Management
* Respond to incoming B2B inquiries (calls, web leads), provide first-line answers, and refer to the appropriate team member after review with the Corporate Sales Manager.
* Support preparation accurate quotes and multi-recipient orders using established processes and templates.
* Ensure order components are complete and accurate before processing.
3. Assist with Invoicing & Client Follow-up
* Support recurring client accounts : prepare regular shipments and related documentation.
* Help generate and send invoices; confirm shipments where needed.
* Manage part of the dunning process : send polite payment reminders to clients with overdue invoices, based on weekly reports.
Nos étapes de recrutement
Les étapes de recrutement peuvent varier selon l’offre à laquelle vous postulez.
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Entretien téléphonique avec un chargé RH, pour échanger sur le poste et vos motivations
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Entretien physique, au sein des usines, pour rencontrer le responsable hiérarchique
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Entretien avec le N+2 et éventuellement l'équipe
Le profil recherché
* Business, Administration, or Sales student (Bachelor/Master level)
* Organized, detail-oriented, and proactive
* Strong communication skills, both written and verbal
* Comfortable with numbers and administrative tasks
* Fluent in English; French is a plus
* Previous experience with Salesforce or ERP tools is a plus, but not required
Duration : 6 months or more from September 1st
Location : Based in New York City - Long Island city
Compensation : Paid internship - $1800
Raisons de nous rejoindre
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Primes d’intéressement, de participation et de vacances
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75% de prise en charge du Pass Navigo
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Restaurant d’entreprise, salle de sport au siège et espaces calmes
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Boutique avec les produits du Groupe au Siège
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Télétravail possible
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Présence à l’international (+30 pays physiquement : USA, Argentine …)
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Management de proximité et bienveillance
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Entreprise apprenante
Bienvenue chez Groupe Savencia
Savencia is an international, family-based and independent food group infused with strong corporate values and a vocation : Leading the way to better food. With more than 26,000 employees in 38 countries, Savencia develops innovative products of high quality that are mainly commercialized in Retail and Food Service.
Groupe SAVENCIA consists of two entities : SAVENCIA Fromage & Dairy, a major player in processing milk and the world's #5 cheese manufacturer with strong brands, and SAVENCIA Gourmet, an international player in Premium Food Service, also presents in retailing and shops and specialized in sweet gastronomy / chocolate, charcuterie and seafood brands.
To know more : https://www.savencia.com/
- États-Unis
- Stage
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