Revenue Operations Manager F - M - X H/F Yousign

Détail du poste

Your Role

As a Revenue Operations Manager (F/M/X) at Yousign, you'll join our cross-functional Revenue Operations team. Your mission will BE to align and support our Sales, Marketing, and Customer Success teams by designing scalable processes, managing data quality, and driving overall operational efficiency across the entire revenue lifecycle.

Your role is to drive revenue, operational efficiency and growth. You're the go-to person for thinking through, designing, and implementing new business processes.

In this role, you'll lead mid-sized projects aimed at scaling our operational capabilities, while also providing day-to-day support to go-to-market teams-ensuring they're unblocked and equipped with the right tools to perform.

Examples of what you'll work on :
- Set up a round-robin lead assignment system for inbound requests
- Design and implement a data architecture that enables accurate tracking of marketing campaigns
- Use AI to optimize routing of customer support cases
- Roll out a new pricing strategy in our billing tool (Chargebee)

Processes & Tools

Analyze and improve business processes across Sales, Marketing, and Customer Success teams

Manage and optimize our tech stack (mainly Salesforce, Chargebee, HubSpot)

Stay on top of industry best practices and evolving technologies

Data & Reporting

Ensure data accuracy and integrity within our CRM

Analyze data to identify issues and lever for improvement

Track the performance of implemented solutions and provide strategic recommendations

Project Management & Enablement

Lead operational projects with strong project management and a data-driven approach

Partner with Sales and Marketing to turn recommendations into action

Document processes and enable teams through training and support

Your Profile
- Fluent in both French and English
- At least 2 years of experience in a Revenue Operations, Sales Ops, Marketing Ops, Business Ops, or Growth role
- Strong analytical and problem-solving skills, with a data-driven mindset
- Team player with excellent interpersonal skills
- Comfortable in a fast-paced, scale-up environment
- Experience in SaaS is a plus
- Hands-on experience with CRM tools (e.g., Salesforce, HubSpot) is a plus
- Knowledge of inbound and outbound funnel processes is a plus
- Last but definitely not least, as this role require interacting with many people and leaders, you'll need to BE organized, didactic, open-minded and social

What will you find at Yousign ?
- A dynamic scale-up that puts people first
- A management style that encourages autonomy and cohesion, through common Objectives and Key Results (OKR)
- Top-notch work culture and methods
- Regular team events and bi-annual company meetings
- Numerous perks & benefits, such as : charity day offered, ESOP, remote equipment, private health and life insurance (Alan), learning & talent development advantages, CSE, Moka.Care subscription and more !
- Relocation package if needed.

Culture
- We take ownership - nothing is not our job
- We learn fast, then adapt even faster
- We fuel instinct with data
- We build success through alignment
- We keep IT simple
- We are pragmatic hybrid workers

Why join Yousign?
- A dynamic European scale-up with a product-led culture;
- A team that values autonomy, alignment, and impact, guided by OKRs;
- Regular team events, annual company offsites, and a caring work environment.

+ Perks and Benefits
- Swile card - Lunch Vouchers covered by 50% by Yousign = 10.50€.
- Alan - Health insurance : Basic coverage at €62.50/month, 50% paid by Yousign.
- Life and disability insurance : 100% covered by Yousign.
- Axomove - Provides 4 free consultations with physiotherapists to support your musculoskeletal health.
- Transportation - Hybrid workers get 50% off their public transportation passes.
- Leeto - Platform with numerous benefits such as discounts on cinema tickets, theme parks, travels, sports, etc.
- Moka.care - 4 free therapy/coaching sessions and mental health content.
- 10 RTT days/year
- Menstrual leave policy, parenthood advantages, seniority days off, journée de solidarité, etc.
- 1 charity day per year, learning & development budget, and more.

Recruitment Process

1 A first interview with a Talent Acquisition Manager

2 An interview with your future manager, Faustine Jerome

3 A business-case

4 A final interview with Christopher Parola, our CPO.

Equal Opportunity at Yousign

At Yousign, we embrace uniqueness and ensure every team member has an equal chance to contribute.

We offer equal job opportunities and maintain transparent, fair processes across the board, including pay.

Join us at Yousign, where our differences fuel creativity and strength - Let's leap into this amazing adventure together !.