Global Claims Leader M - F H/F Hanto
Paris - 75 CDIOffre d’un cabinet de recrutement
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Cette offre est publiée par un cabinet de recrutement. Il ne s'agit pas de l'entreprise dans laquelle vous travaillerez au quotidien.
- 100 000 - 120 000 € / an
- Télétravail partiel
- Bac +5
- Services aux Entreprises
- Exp. + 7 ans
Les missions du poste
Locations :
- Nanterre, La Courneuve, Belfort (France)
- Baden (Switzerland)
- Rugby (UK)
- Warsaw (Poland)
Join a Global Leader in Nuclear Energy
One of our clients, a key player in the nuclear industry, designs and supplies advanced turbine island technology for a wide range of reactor types, including SMRs. As part of its business expansion, we are looking for a skilled Global Claims Leader M/F to drive and coordinate claims strategies for large-scale, high-value industrial projects. This global role is part of the Contract Management department.
Your Responsibilities
Claims Strategy & Governance
- Define and deploy the company's global claims management strategy across all major projects and regions.
- Establish and maintain standardized claims processes, tools and best practices.
- Conduct advanced financial and schedule impact analysis (e.g., Forensic Delay Analysis, EVM techniques) to support claim positions.
- Ensure strategic alignment of claims initiatives involving customers, partners, suppliers and insurers.
- Monitor and report key performance indicators (claims success rate, resolution time, financial recovery, etc.).
Team Leadership & Capability Development
- Lead, coach and support a team of Claim Managers across multiple sites and projects (directly or functionally).
- Support team development through mentoring, knowledge-sharing, and targeted training.
- Coordinate external advisors and experts (legal counsels, technical specialists, dispute resolution professionals).
- Drive high-level governance meetings on strategic or high-stakes claims (e.g., Claims Boards, Legal Steering Committees).
End-to-End Claims Management
- Detect potential claim situations as early as project start-up.
- Lead the preparation of robust claim files, including supporting documentation, contractual analysis, and cost/schedule justifications.
- Quantify and validate impacts related to scope changes, delays, inefficiencies or third-party failures.
- Drive negotiations with clients and partners to resolve claims amicably or escalate when necessary.
- Oversee formal dispute processes (conciliation, mediation, arbitration, litigation) when informal resolution is not feasible.
Cross-Functional Coordination & Stakeholder Engagement
- Serve as the main point of contact for high-value or sensitive claims across project teams.
- Align with Project Managers, Legal, Finance, Planning and Engineering to build a unified position.
- Ensure comprehensive documentation of claim decisions, negotiation records, and communication history.
- Participate in executive-level meetings with clients and partners to address and de-escalate contract risks.
Knowledge Management & Process Improvement
- Capture and structure lessons learned to continuously improve the claims function.
- Contribute to internal training and awareness sessions on claims and contractual risk.
- Promote a strong contract culture and best practices throughout the organization.
Le profil recherché
- Master's degree in Contract Management, Business, or Law
- At least 10 years of experience in claim/contract management in an international industrial or construction environment
- Proven team leadership (2+ years) in claim management
- In-depth understanding of contractual risk, dispute resolution and delay analysis
- Fluent English (written & spoken)
Desirable qualifications :
Professional certifications (ICC, RICS, IMI...), experience in nuclear projects, Primavera P6 skills, additional French language is a plus.
L'entreprise
Hanto c'est quoi ?
C'est un cabinet de recrutement par accroche directe, qui accompagne les candidats dans leurs évolutions professionnelles.
Nous utilisons au quotidien des outils innovants ainsi qu'une approche qualitative pour répondre aux besoins de nos clients et de nos candidats. Nous sommes également très attachés à l'aspect humain en privilégiant une relation de proximité, en proposant des services sur mesure et en respectant les candidats dans leur projet professionnel.
Nous cherchons constamment à nous démarquer en proposant des solutions personnalisées et en mettant en avant notre créativité pour trouver les talents les plus qualifiés.
Nous sommes convaincus que notre approche unique fait la différence pour nos clients et pour les candidats que nous accompagnons.
Infos complémentaires
- Salary : €100,000 - €120,000 gross per year
- Meal vouchers
- Executive status
- Hybrid work policy / Remote work opportunities
- Profit-sharing and performance-based incentive bonuses
- Works council benefits
- Holiday bonus
- Annual performance bonus (10% of gross annual salary)
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