Credit Control Manager m H/F AGL Group

Job Purpose
The Credit Control Manager plays a critical role in managing the company's working capital (DSO) and minimizing bad debt through direct customer engagement-both via phone and written communication.

Key Responsibilities
-Monitor and chase outstanding aged debt.
-Generate exception reports for outstanding debt.
-Maintain debtor days within agreed levels.
-Work towards KPIs and set targets to optimize credit control performance.
-Set and monitor customer credit limits to ensure financial stability.
-Handle and resolve all credit control queries effectively.
-Compile and analyze data for credit control KPIs.
-Ensure confidentiality in all financial matters.
-Maintain accuracy in procedures to eliminate errors.
-Deliver excellent customer service and build strong relationships.
-Collaborate with internal teams to address invoice disputes and payment
delays.
-Comply with the company Standard Operating Procedures (SOPs).
-Perform any other duties as assigned by the line manager.