Disruption Product Management H/F Amadeus

Détail du poste

Job Title

Disruption Product Management
Business Environment

Our team operates within the larger AirOps Product Management group, which is dedicated to overseeing airline operations and airport management. As a specialized unit, we focus on airline operations disruption products, ensuring that our 150 customers receive the support they need to navigate complex solutions effectively. A key part of our work involves managing a community backlog, supported by an annual 20-effort-year investment and championed by eight leading airlines. In addition to maintaining operational excellence, we drive strategic upselling to maximize the value of our offerings.

Beyond our Horizon 1 responsibilities, we play a crucial role in shaping the future of airline technology through Horizon 2 solution development. By leveraging deep industry knowledge and customer insights, we aim to anticipate evolving operational challenges and transform them into next-generation solutions. Working in alignment with the broader Operations PM group, our team bridges the present and future-ensuring both immediate impact and long-term innovation in the aviation sector.

Your Main Responsibilities
As Disruption/Passenger Recovery PM, you will :

Identify opportunities

\_ Identify, analyze and assess business requirements from customers and prospects

\_ Benchmark other business needs

\_ Give input to the product plan/Roadmap & long-term plan

\_ Consolidate and articulate business needs into new product concepts or upgrades.

Formalize requirements (scoping)

\_ Propose solutions to the customer aligning with Amadeus business needs.

\_ Assess potential gaps between customer requirements and Amadeus solutions.

\_ Write a high-level business requirement.

Lead design and development

\_ Work closely with Design and Development teams to define priorities and product-releasing plan for new products or product upgrades.

\_ Participate to Sprints reviews when applicable / required.

Follow up customer satisfaction

\_ Provide support and assistance to customer

\_ Monitor product acceptance, product performance and satisfaction

\_ Take corrective action as necessary

Promote the product

\_ Provide key information on the product to define the Value proposition

\_ Contribute to the launch plan with Product Marketing and other associated teams & BUs.

\_ Share content for product documentation, sales tools and collateral.

\_ Create standard and tailor-made presentations, and demo scripts showing product value.

\_ Give presentations, demos and familiarisation sessions to customer, or train Sales to perform them. \_ Participate to the preparation of key events, guaranteeing the success of product launch and follow up.

\_ Contribute to RFP/RFI for the product

Act as EPIC Owner in the Disruption Train

Common accountabilities :

- Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
- Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
- Works independently within plan dictated by manager, with some guidance on most complex situations.

Specific accountabilities :

- Articulate & Develop value propositions and key messages corresponding to problem statements, and articulate them into new product concepts or upgrades
- Define the product strategy, vision & the business value in line with the business owners and other relevant stakeholders
- Analyze solution offerings of competitors and define the strategic positioning of the product in alignment with Product Marketing Management
- Manage 3rd party partnerships : requirement definition and prioritization, coordination of product evolution and other activities with the partner
- Embark Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business
- Support co-innovation with customers to validate customer value drivers, define features of the products (MVP and beyond), and prioritize based on effort and expected business value
- Define and manage product roadmap; socialize and align timelines with relevant stakeholders. Work closely with Product Marketing Management, Operations (Customer Service/Delivery/GO To Market) and R&D teams to define priorities and releasing plan for new products or upgrades
- Coordinate different functional and technical streams with R&D teams to ensure end to end solution consistency
- Manage the budget for area of responsibility including capacity planning with R&D
- Participate in Agile events (Lean Portfolio Management, PI planning, System demos, Inspect and Adapt workshops...) when applicable / required
- When applicable, fulfill Product Owner role or ART PM and work with R&D teams to maximize the agile teams outcome
- Ensure solutions (to BE) released meet the users needs and product readiness guidelines

What we can offer you ?
- BE rewarded with a competitiveremuneration, anindividual and company bonus and enjoy many benefits.
- Work from anywhere :Flexible teleworking from 1 to 3 days per week. You will also benefit from a home office set-up premium & monthly allowance.
- 6 weeks holiday, plus pension contribution and healthcare insurance.
- Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.
- Professional development in a truly international and multisite environment with a great mix of people.
- A wide set oftrainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies.
- Enter a diverse and inclusive workplace.
- Enjoy your office life :Coffee hubs to work or relax, quiet zone, flexible desks and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.

How do we hire?
- Online application :Submit your online application and our Talent Acquisition team will get in touch if your skills match the role.
- Phone Interview :We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions.
- Online Testing :Depending on the role you applied for, you may have to do some online tests.
- Interviews :First, you'll meet one of ourtalent teams. Then you'll have an interview with a member ormembersof the team you're looking to join.
- Offer :Our Talent team will make you a job offer and welcome you to your new role with us.
- Join our global team :Where you candevelop your skills and build an international career that matters.

100% of the people we've recruited started by applying. Take a chance !




Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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